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Frequently Asked Questions
What is your shipping Policy?
All prints are shipped from my fulfilment vendor Printpartner, located in North York, Ontario, Canada. Therefore upon check out do not select 'Pick up' unless you live in the Greater Toronto area. Printpartner ships via UPS and only within Canada & United States. For shipments outside those areas, contact me for other arrangements.
A tracking number will be provided by email to give you the ability to track your order throughout the shipping process. All items are carefully packaged to prevent damage during transit. Average shipping/delivery time is between 2-5 days (once your finished order leaves Printpartner).
What is your Policy on Returns/Exchanges/Refunds?
Your order may be canceled and a full refund issued as long as your order has not gone into production. If you must cancel your order please contact me ASAP by phone at 1-778-808-5833. Returns within 10 days of receipt of the product can be made without penalty except for shipping costs. Contact me for details.
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This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.
It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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