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Frequently Asked Questions
What is your shipping Policy?
All prints are shipped from my fullfilment vendor 'Printpartner' located in North York, Ontario, Canada. Therfore upon check out do not select 'Pick up' unless you live in the Greater Toronto area. 'Printpartner' ships via UPS and only within Canada & United States.
A tracking number will be provided by email to give you the ability to track your order throughout the shipping process. All items are carefully packaged to prevent damage during transit. Average shipping/delivery time is between 2-5 days (once your finished order leaves 'Printpartner').
What is your Policy on Returns/Exchanges/Refunds?
Your order may be canceld and a full refund issued as long as your order has not gone into production. If you must cancel your order please contact me ASAP by phone at 1-778-808-5833. Returns within 10 days of receipt of the product can be made without penalty except for shipping costs. Contact me for details.
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It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.
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